Why have I received a bill from CML?
CML has received information from either your ordering physician or your insurance company indicating patient responsibility for testing services. For further information about the specific nature of the bill, please contact our Patient Billing department at 708-783-3280, option #1.
How often will CML bill me?
CML will send you a bill approximately every 30 days. Payment from you is expected promptly upon receipt of the bill. If you are an un-insured patient please see “Prompt Pay Discount”.
Prompt Pay Discount
Chicago Marketing Labs offers to its un-insured patients a prompt pay discount. A discount of 40% of the total of the invoice will be credited to its patients that contact us to make payment arrangements within the first 30 days of receiving their invoice. You may contact us to make payment arrangements with the discount at 800-522-1425 option #1.
What methods of payment does CML accept?
CML accepts payment for laboratory service bills using any of the following methods: Visa, MasterCard, Discover, American Express, personal check, or money order.
You may mail any payments to:
CML – Chicago Market Labs INC
1590 Paysphere Circle
Chicago, Illinois 60674
Please remember to attach the stub of the bill when mailing in your payment, and include your invoice number on the check.
Why didn't my insurance pay this claim?
You should have received an Explanation of Benefits (EOB) from your insurance carrier that explains in detail the services that were either paid or denied. If you need further assistance determining the reason(s) why your insurance company did not pay for your bill, please contact your insurance carrier directly.